Privacy Policy
Welcome to Essence Aura. Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
We collect data such as your name, email address, and purchase history to provide a seamless shopping experience. Your information is used for processing orders, enhancing customer service, and keeping you updated on our latest offers. We do not share your personal details with third parties without your explicit consent.
We implement security measures to safeguard your data from unauthorized access. By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions, feel free to contact us at [email protected].
Information We Collect
- Personal Information: We collect personal details such as your name, email address, shipping address, and phone number when you make a purchase or create an account.
- Payment Information: To process orders, we collect payment details, including credit card information. This data is encrypted and handled securely.
- Usage Data: We collect information about how you interact with our website, including pages visited, time spent on the site, and other diagnostic data to improve our services.
- Cookies: We use cookies to enhance your browsing experience, remember your preferences, and provide personalized content. You can control cookie settings through your browser.
How We Use Your Information
- Order Processing: Your information is used to fulfill orders, process payments, and deliver products to you.
- Customer Support: We use your contact information to respond to your inquiries and provide support when needed.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and events. You can opt out at any time.
- Service Improvement: We analyze usage data to understand customer preferences and improve our website, products, and services.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal requests.
How We Protect Your Information
We take the security of your personal information seriously. We use a variety of security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, or disclosure. Our website also uses SSL (Secure Socket Layer) technology to ensure that your data is transmitted securely.
Your Rights
- Access and Update: You have the right to access and update your personal information at any time by logging into your account.
- Delete Your Data: You may request that we delete your personal information, and we will comply, subject to any legal obligations to retain certain data.
- Withdraw Consent: If you have provided consent for marketing communications, you can withdraw it at any time by clicking the "unsubscribe" link in our emails.
Thank you for trusting Essence Aura with your information. We are committed to protecting your privacy and providing a safe and enjoyable shopping experience.